Proactively connect with prospects and guide them seamlessly through every stage of their journey. Boost conversions with real-time engagement and deliver instant, exceptional support to build loyalty and keep customers coming back for more.
AXA IT PRO ensures that your live chat and chatbot solutions deliver the perfect mix of innovation, efficiency, and customer-centric features.
Deliver unparalleled support with live chat capabilities that include voice notes, audio calls, and screen-sharing. These features enable customers to explain their issues clearly, while your team provides precise, step-by-step guidance for quicker resolutions.
Engage with customers on the platforms they use most—WhatsApp, Telegram, Facebook Messenger, Instagram, or your business's mobile app. This ensures convenience and accessibility, enhancing customer satisfaction and retention.
Protect your team by filtering out abusive language through a customizable profanity library. Configure automatic chat closures or IP blocking to maintain a positive and respectful workplace.
Engage warm leads on high-intent pages using personalized chat invitations. Address questions or concerns in real-time, keeping prospects engaged and increasing the likelihood of conversions.
Streamline customer support with our user-friendly, AI-powered chatbots. Use the codeless drag-and-drop interface to create bots that capture leads effectively.
Enhance your First Response Time (FRT) by combining live chat and chatbots. Let chatbots handle routine queries while your support team focuses on complex issues, ensuring faster resolutions and improved customer satisfaction.